AI Assistant for WhatsApp

Your customers get answered.
Day or night.

Lumi lives on your WhatsApp and handles customer conversations 24/7 -bookings, pricing, availability -automatically, while you focus on the work.

Try it free -message Lumi now See how it works →

Based in Ballito · Free 14-day trial · No setup fee to get started

The Problem

Missed messages are missed money.

Every message you don't answer fast enough is a customer who went somewhere else.

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After-hours silence

A customer WhatsApps at 8pm asking to book. You're busy. They wait. By morning they've already gone elsewhere.

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Same questions, every day

"What are your prices?" "Are you open Saturday?" "How do I book?" You answer the same questions over and over.

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Stuck to your phone

You can't fully focus on your work because there's always a WhatsApp waiting. The phone never stops.

How It Works

Three steps. Zero effort from you.

Lumi handles it automatically -no apps to learn, no system to manage.

Customer messages your WhatsApp

Same number your customers already know. Nothing changes for them -they just WhatsApp you as usual.

Lumi replies instantly

Lumi answers their question, takes their booking, or qualifies them as a lead -in seconds, any time of day or night.

You wake up to sorted customers

Confirmed bookings, answered enquiries, happy customers. You didn't lift a finger.

What Lumi Handles

Everything your customers ask about.

Lumi handles the full conversation -not just a FAQ bot.

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Appointment bookings and rescheduling

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Pricing and service enquiries

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Business hours and availability

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Booking confirmations and reminders

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New lead qualification and follow-up

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General customer service questions

Terence Swart, founder of Luma Analytics

Why Luma Exists

I discovered a superpower. I just want to share it.

I spent years working long hours, always feeling behind -not because I wasn't working hard enough, but because manual admin was eating my time. Unnecessary, repetitive work that followed me home every night.

Then I had a son. And everything changed. I started looking for a way to stop bringing work home -and I found it. I taught myself to automate the admin, and for the first time, I was actually present. At home. With my family. Not on my phone.

That feeling is what Luma is built on. I'm not selling software. I'm sharing a superpower I genuinely wish I'd had sooner -and I want every business owner who's stuck in the same grind to have it too.

Terence Swart

Founder, Luma Analytics -Ballito, KZN

Founding Client Programme

We're hand-selecting our first
Ballito businesses.

Luma is currently onboarding a small group of local businesses as Founding Clients. Once this cohort is full, pricing moves up. If you're running a client-facing business in Ballito or surrounds, now is the time.

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Locked-in pricing

R999/month forever — even as the product grows and pricing increases for new clients.

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Priority setup

Terence configures everything for you personally. You don't touch a setting. You just start using it.

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Direct access

WhatsApp Terence directly. Founding Clients get answers and support same-day.

Claim your founding client spot

Your customers get answered.Day or night.